System & Infrastructure Maintenance
Property Management Systems (PMS): Maintain and troubleshoot systems like Opera, Protel, or similar hotel software.
Point of Sale (POS): Manage and support restaurant/retail POS systems (e.g., Micros, Simphony).
Network Administration: Monitor and support hotel local area networks (LAN), wireless networks (Wi-Fi) for guests and staff, and VPNs.
Hardware Support: Install, configure, and repair servers, workstations, printers, key-card locking systems, and IPTVs.

User Support & Technical Assistance
Helpdesk Support: Provide prompt technical assistance to back-office staff, management, and hotel guests experiencing connectivity or hardware issues.
On-Call Availability: Participate in a rotational on-call schedule to handle critical IT emergencies outside regular business hours.
Onboarding: Set up user accounts, emails, and access permissions for new hotel employees.

Security & Compliance
Data Backup: Ensure daily,



weekly, and monthly system backups are executed and verified.
Cybersecurity: Maintain firewall configurations, antivirus software, and access controls to secure guest and corporate data.
Compliance: Align IT practices with PCI-DSS standards for secure payment processing.
Experience: 2+ years of IT support experience, with at least 1 year directly within the hotel or hospitality sector.
Proven experience with hospitality software (e.g., Opera PMS, Micros POS).
Positive understanding of networking concepts (TCP/IP, VLANs, Wi-Fi access points, switches).
Familiarity with Windows Server workplace and Active Directory.

Pay: ₹20,000.00 - ₹22,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 It Executive Jalandhar
🏢 Espire Hospitality
📍 Jalandhar