Job Description – Billing Executive

Position: Billing Executive

Department: Front Office / Billing

Industry: Vegetarian Self-Service Restaurant

Reports To: Restaurant Manager / Supervisor

Job Summary

The Billing Executive is responsible for handling customer billing, cash and digital payments, maintaining accurate billing records, and ensuring a smooth and efficient checkout experience for customers.

Key Responsibilities
Operate the restaurant’s POS/billing system accurately and efficiently.
Generate bills and collect payments from customers through cash, UPI, cards, and other approved payment methods.
Verify bills, prices, discounts, offers, and applicable taxes before completing transactions.
Handle cash responsibly and maintain accurate cash balances.
Provide receipts to customers and assist with billing-related queries.
Reconcile daily cash, card, UPI, and other payment collections with the POS system.
Report any billing discrepancies, shortages, or excess collections to the supervisor immediately.
Maintain proper records of daily sales and payment transactions.
Coordinate with the kitchen, service staff,



and management regarding billing issues and order corrections.
Ensure the billing counter is clean, organized, and ready for operation.
Follow restaurant policies, hygiene standards, and cash-handling procedures.
Provide polite and skilled customer service at all times.
Assist with opening and closing billing procedures as assigned.
Perform other duties related to billing and restaurant operations as directed by management.

Skills & Qualifications
Minimum qualification: Plus Two / Higher Secondary; accounting or commerce background is an advantage.
Previous experience in restaurant billing, cashiering, retail, or customer service is preferred.
Basic computer knowledge and familiarity with POS/billing software.
Positive numerical and cash-handling skills.
Valuable communication and interpersonal skills.
Ability to work accurately under pressure during busy hours.
Honest, responsible, punctual, and customer-friendly.
Ability to work in shifts, including weekends and holidays.

Work Location: In person

📌 Billing Executive Thrissur
🏢 SREE GURUAYOOR TIFFINS
📍 Thrissur