We are looking for a dedicated and result-oriented Collection Executive to manage fee collections, follow up with students regarding pending payments, and maintain accurate payment records. The candidate should possess strong communication, negotiation, and customer-handling skills.
Key Responsibilities
Contact students and parents via calls, emails, and WhatsApp regarding pending fee payments.
Follow up regularly to ensure timely fee collection.
Maintain accurate records of collections, payments, and outstanding balances.
Resolve payment-related queries and provide appropriate solutions.
Coordinate with internal teams to update payment status and records.
Prepare daily and monthly collection reports.
Achieve assigned collection targets while maintaining professional communication.
Ensure compliance with company policies and collection procedures.
Requirements
Bachelor's degree in any discipline.
1–3 years of experience in collections, recovery, customer service, or telecalling.
Solid communication and negotiation skills.
Basic knowledge of MS Excel and CRM software.
Ability to work under targets and deadlines.
Pay: ₹18,000.00 - ₹30,000.00 per month
Perks:
Adaptable schedule
Paid sick time
Paid time off