We are looking for a responsible and organized Ward Secretary to provide administrative and clerical support in the hospital ward and ensure smooth coordination between patients, doctors, nurses, and other departments.
Key Responsibilities
Handle day-to-day administrative activities of the ward.
Maintain patient records, files, and other ward documentation.
Coordinate with doctors, nurses, patients, and their attendants.
Assist with patient admission, transfer, and discharge procedures.
Prepare and maintain ward-related reports and registers.
Coordinate investigations, procedures, and appointments as required.
Handle telephone calls and provide necessary information to patients and visitors.
Ensure timely communication of instructions and information to the concerned departments.
Maintain proper documentation and confidentiality of patient information.
Coordinate with billing, laboratory, pharmacy, medical records, and other departments.
Support the nursing and administrative team in routine ward activities.
Requirements
Any degree or relevant qualification.
Previous experience in a hospital/healthcare setting is preferred.
Valuable communication and interpersonal skills.
Basic computer knowledge and MS Office skills.
Valuable organizational and documentation skills.
Ability to work in shifts and handle multiple tasks.
Skilled and courteous attitude towards patients and visitors.