Greeting patients and customers of the Center in a courteous manner and provide any necessary instructions/directions. Informing staff of concerned department patient arrivals.
Understanding the Hospital Management System we have in place and adhere to the best practices of our Center in terms of maintaining, updating, and retrieving patient data in the System
Obtaining and entering current patient demographics
Reviewing all forms for accuracy and completion according to Center policies prior to accepting
Other general responsibilities of a Receptionist at a Hospital
Grooming standards of the centre to be followed
Billing for the patients and closure of account on daily basis before leaving
Escorting patients and attendants




Collecting feedback forms from the patients and documenting the same. End of the month preparing and analyzing reports to manager (feedback and other reports)
Maintaining the In & out appointment timings and end of the month preparing reports sending it to manager.
Appointment booking and follow ups for OPD patients.
Rescheduling of the OPD appointments

Daily reports sending it to all concern department

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages:
Versatile schedule
Health insurance
Leave encashment
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Care Executive Tambaram
🏢 Nova IVF Fertility a Unit of Rhea Healthcare
📍 Tambaram