Designation: Supply Chain & Customer Support Executive
Qualification: Diploma / BE in Electrical / Electronics
Experience: 0-2 Years in Supply Chain / Operations
Key Responsibilities
- Support customer after-sales activities including order status, dispatch updates, and coordination
- Prepare customer quotations, billing, and order documentation
- Coordinate with sales, service, and operations teams for smooth order execution
- Monitor inventory and stock availability for ongoing orders and projects
- Ensure correct product pricing and margin tracking during billing and order processing
- Coordinate with purchase team and vendors for material availability
- Maintain order records, stock reports, and delivery documentation
- Assist in dispatch planning and logistics coordination
- Support internal teams with product information, availability, and order updates
Skills & Requirements
- Basic knowledge of electrical / industrial automation products
- Understanding of supply chain operations and inventory management
- Ability to handle billing, quotations, and order documentation
- Good knowledge of MS Excel and documentation
- Strong coordination and communication skills
- Ability to work with sales, service, and operations teams