Key Responsibilities:
Hardware and Software Installation:Setting up current computer systems, installing software, and configuring hardware components.
Troubleshooting and Repair:Diagnosing and resolving hardware and software problems, including network issues.
Maintenance and Updates:Performing routine maintenance, installing software updates, and ensuring hardware is functioning optimally.
Technical Support:Providing assistance to users with computer-related issues, including training on new software and hardware.
Security and Data Protection:Implementing and maintaining security measures, such as antivirus software, to protect data and systems.
Network Management:Setting up and maintaining local and wide area networks (LAN/WAN),
as well as managing network components like servers and IP addresses.
Documentation and Record Keeping:Maintaining records of repairs, fixes, and system configurations.
Inventory Management:Tracking hardware and software inventory, including upgrades and software licenses.
Collaboration and Training:Working with other team members, providing training on computer systems and software to users, and collaborating with vendors.