Customer Support Executive – ISP & Vendor Coordination

Job Description:

We are looking for a responsible and communication- Customer Support Executive to manage customer queries, coordinate with Internet Service Providers (ISPs), and handle vendor-related communication.

Key Responsibilities:
Handle customer queries, complaints, and service requests professionally.
Coordinate with ISPs for internet connectivity, downtime, installation, and technical issues.
Communicate and follow up with vendors for timely resolution of issues.
Maintain records of complaints, service requests, and vendor activities.
Monitor pending issues and ensure timely closure.
Coordinate internally with the technical team whenever required.
Follow up with vendors regarding services, payments,



maintenance, and support.
Maintain skilled relationships with customers, ISPs, and vendors.
Prepare basic reports and update daily status.

Requirements:
Valuable verbal and written communication skills.
Comfortable communicating with customers and external vendors.
Basic knowledge of MS Excel/Google Sheets.
Valuable follow-up and coordination skills.
Problem-solving and multitasking ability.
Freshers with good communication skills can also be considered.

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Customer Support Executive Cse Indore (India)
🏢 Green Web Software Development
📍 India