Marketing & Operations Manager

The Vincent Inn | Bhopal, Madhya Pradesh

Job Summary

The Marketing & Operations Manager will be responsible for managing day-to-day hotel operations while driving sales, marketing, business development and revenue growth for rooms, banquets and F&B.;

Key Responsibilities
Oversee daily hotel operations and coordinate with Front Office, Housekeeping, F&B;, Kitchen and Security.
Drive room, banquet and F&B; sales and achieve revenue targets.
Generate business through corporate clients, travel agents, tour operators, event/wedding planners and local businesses.
Handle sales enquiries, property visits, quotations, negotiations and follow-ups.
Develop and maintain corporate and B2B client relationships.
Manage and coordinate digital marketing, social media and online presence.
Monitor guest satisfaction, reviews and complaints and ensure timely resolution.
Monitor occupancy, room revenue, banquet revenue and sales performance.
Conduct market visits and monitor competitor rates and activities.
Ensure compliance with hotel SOPs, discipline and service standards.




Prepare regular sales, marketing and operational reports for management.
Lead and motivate the team to achieve operational and commercial targets.

Requirements
Graduate/Diploma in Hotel Management, Hospitality, Marketing or related field preferred.
3–5 years of experience in hotel operations, sales, marketing or business development.
Strong communication, negotiation and leadership skills.
Valuable knowledge of hotel operations and local B2B/corporate sales.
Target-oriented, proactive and commercially driven.
Comfortable with client meetings, field sales and networking.
Good knowledge of MS Office and digital marketing.

What We’re Looking For

A hands-on, result-oriented manager who can simultaneously manage hotel operations and generate current business for rooms, banquets and F&B.;

Job Type: Full-timeLocation: Bhopal, Madhya Pradesh

Pay: ₹25,000.00 - ₹35,000.00 per month

Advantages:
Food provided

Work Location: In person

📌 Operations And Marketing Manager Bhopal
🏢 The Vincent Inn
📍 Bhopal