Experience: 0–2 years (Freshers with good communication are welcome)
Role Overview:
We are seeking a confident, well-spoken Presales Executive to be the first point of contact for our premium clients. This role involves handling customer inquiries, explaining our offerings, qualifying leads, and scheduling appointments for our expert team. You will play a vital role in shaping the customer’s first impression of The Audio Lab and supporting the sales team to close high-value projects.
Key Responsibilities:
Handle incoming inquiries via phone, WhatsApp, email, and walk-ins
Explain our home theater and audio services clearly and professionally
Understand customer requirements and qualify leads based on budget, space, and intent
Coordinate and schedule demo room visits or consultations
Maintain and update the CRM with lead status and follow-up dates
Assist in creating basic quotes, brochures, and follow-up messages
Support digital marketing efforts by responding to online leads
Collaborate with the technical team for any custom client requests
Required Skills:
Strong verbal and written communication in English & Malayalam
Positive phone etiquette and interpersonal skills
Basic understanding of home electronics, theater systems, or a willingness to learn
Familiarity with WhatsApp Business, Google Forms, Excel/CRM tools
Organized and customer-focused attitude
Preferred Qualities:
Confident, polite, and persuasive
Passionate about interiors, audio, or tech products
Ability to learn quickly and explain technical terms in a easy manner
What We Offer:
Training on high-end audio/video systems
Opportunity to grow into a sales or client management role
Professional work environment in the luxury home cinema space
Salary + performance-based incentives
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Advantages:
Cell phone reimbursement
Health insurance
Leave encashment
Paid sick time
Compensation Package:
Performance bonus
Work Location: In person
📌 Pre Sales Assistant Ayyanthole
🏢 Plex home entertainment
📍 Ayyanthole
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