Hotel Guest Relations staff (like Guest Relations Officers/Executives - GROs/GREs) are the hotel's main link to guests, ensuring a memorable, positive experience from arrival to departure by handling inquiries, resolving complaints, managing special requests, and coordinating with other departments to personalize service and build loyalty. They act as ambassadors, focusing on guest satisfaction and ensuring seamless service through proactive communication and problem-solving
Job Types: Full time, Part time, Permanent, Fresher, Internship
Pay: ₹15,000.00 - ₹18,000.00 per month
Perks:
Cell phone reimbursement
Food provided
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Guest Relation Staff Thiruvananthapuram (India)
🏢 DIMORA HOTELS AND RESORTS
📍 India
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