Position Summary

Reporting to the Roster Coordinator, you will manage service delivery teams and Care Worker scheduling to ensure timely, protected, and high-quality individualized care for disability participants.

Key Responsibilities
Rostering & Shift Operations: Oversee daily shift activities, track staff logins, manage shift planning, fill vacant shifts, and assign tasks based on worker skills and workload.
Communication & Issue Resolution: Act as the main hub between departments, respond to unread staff messages/calls, handle shift pull-outs, and update relevant systems and teams.
Service & Schedule Monitoring: Notify the Service Coordinator of cancellations, late starts, or support changes, while ensuring schedules comply with labor laws and company policies.
Timesheet & Compliance Management:



Ensure timesheets are generated up to date, follow up with support workers for timely logouts and case notes, and maintain accurate records of staff availability.
Leadership & Administration: Supervise and assist Shift Coordinators, complete required training, support management with administrative and ad hoc tasks, and collaborate with departments to align staffing with business goals.
Operational Excellence: Drive process improvements, optimize performance, implement operational plans, and foster a culture of quality assurance and continuous improvement at SDH India.

📌 Shift Coordinator Jaipur
🏢 Santro Devi
📍 Jaipur