Should be Science/ Commerce Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 years of in- scope experience in the field of Banking IT domain / support of related solutions.
Responsibilities
Supporting the following Finacle 10.x Application modules
Branch Operations
CASA, TD, Loans, Trade Finance and Locker
Alternate Delivery Channels
SWIFT
Clearing
Utility Payments
Financial Inclusion Related
Product Fatal error analysis
Review the Application logs
Execute Processes and Procedure as defined
Monitoring Application Services and availability
Logging call with Service Providers internal or external and follow-up to closure
Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call
Update assigned calls regularly
Executing the Application Maintenance activity as per defined checklist
Qualifications
Mandatory Certificate- ITIL 4 Foundation
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Analyst Ii Software Engineering Chennai
🏢 DXC Technology
📍 Chennai
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