Responsibilities
Meeting & exceeding business goals/targets in different products i.e. Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base
Manage, control & own all channels businesses
Recruit, retain, manage & build a productive team of Off Roll employees
Maintain delinquency on the portfolio, in line with the Product Segment
Take Care of customer Escalations and Complaint
Monitor & measure key conversion, productivity & data penetration metrics
Effectively engage with Credit, Operations & Risk teams