Respond to customer inquiries and resolve issues professionally and promptly.
Provide technical assistance and troubleshoot software and hardware problems.
Develop and maintain robust relationships with customers through regular follow-ups and updates.
Collaborate with internal teams to resolve complex customer complaints.
Create and maintain documentation of customer interactions and resolutions.
Continuously improve knowledge and skills to stay current with current technologies and trends.
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📌 It Customer Care Executive Kolkata (India)
🏢 Genius Placement Service
📍 India
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