A Sr. Service Coordinator/ Asst. Service Manager for air compressor systems manages service operations, schedules field technicians, and acts as the main link between customers and the technical team.
Key Responsibilities
Scheduling and Dispatch: Coordinate and schedule service appointments, routine preventive maintenance (PM), installations, and emergency repair visits for industrial air compressors and vacuum systems.
Team and Resource Management: Assign service technicians based on availability and skill; work with the parts department to ensure necessary components are in stock before jobs begin.
Customer Communication: Serve as the primary point of contact for service updates, gathering customer requirements, and following up to ensure satisfaction.
Cross-Functional Collaboration:
Partner with sales, operations, and engineering teams to ensure smooth service delivery and expand service agreements.
Workflow and Administration: Track work-in-progress (WIP) reports, process purchase orders, handle invoicing, and maintain detailed logs of all service activities
Requirements & Qualifications
Experience: 5+ years in the air compressor or industrial machinery sector.
Profile: Age 28+ preferred; mechanical/electrical engineering background is a plus.
Skills: Solid communication, organization, and CRM/MS Office proficiency.
📌 Assistant Manager Service New Delhi (India)
🏢 Service Equipment
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.