27 Sep
|
Cleantech Industry Resources (CIR)
|
India
27 Sep
Cleantech Industry Resources (CIR)
India
Cleantech Industry Resources accelerates solar, wind, green hydrogen, battery storage, and EV infrastructure projects across the United States, India, and EMEA markets. The company provides turnkey "Development as a Service," powered by 100% internal systems engineering and a world class team that comes out of some of the most reputed organizations in the renewables industry. This team operates within a sophisticated software and AI environment to support projects from land origination, through to commercial operation.
- Reports to: Director of Operations • Professional development opportunities to grow into an industry leader • Medical Insurance for the employee and family • Spot Recognition bonus for exceptional performance • Long Term Incentive policy • At CIR, we are dedicated to nurturing a diverse and equitable workforce that truly reflects our community. We deeply value each person’s unique perspective, skills, and experiences. We are steadfast in our commitment to fostering a just and inclusive world through intentional policies and actions. We are seeking one or two Strategic Account Managers to own relationships with our highest-value clients and serve as the connective tissue between customers and our global execution teams.
The Strategic Account
Manager (SAM) is responsible for owning the end-to-end customer experience for a defined portfolio of high-value accounts. This role sits at the intersection of client management, delivery oversight, and internal coordination, ensuring projects move efficiently, communication is proactive, and CIR consistently delivers on commitments.
This role is critical to CIR’s ability to scale: as project volume grows, client experience must improve, not degrade.
Client Ownership & Relationship Management: Serve as the primary point of contact for assigned strategic accounts; build trusted, long-term relationships with client stakeholders across Development, Engineering, PMs, and Executives; proactively manage client expectations around scope, schedule, risks, and deliverables; and lead recurring client check-ins, status calls, and executive updates. monitor progress against schedules, identify risks early, and drive issue resolution; support structured handoff processes (HOTO) between PMs, engineers, and account stakeholders; and act as the “always-on” owner for strategic accounts, even as internal resources rotate.
Commercial & Account Growth Support: Identify opportunities to expand scope or upsell services within existing accounts; support renewals, follow-on work, and long-term account planning; and partner with Business Development and Operations leadership on account strategy.
Internal Process & Quality Improvement: Help refine account management processes, templates, and tools; and uphold CIR’s standards for professionalism, clarity, and execution quality.
~10-15+ years of experience in account management, project management, or client-facing operations. ~ Experience managing high-value or enterprise clients. ~ Experience in renewable energy, power infrastructure, data centers, engineering, or EPC environments.
- Prior experience working with or managing teams in India or other offshore delivery centers.
- Familiarity with project execution workflows, interconnection, or engineering deliverables.
- Experience with tools such as Monday.Ability to build trusted, long-term relationships with client stakeholders across all levels, from engineers to executives. Entrepreneurial, growth-oriented mindset with a focus on account expansion, renewals, and long-term client success. The physical demands of this job require an individual to be able to work at a computer for most of the day, be able to participate in conference calls and travel to team retreats on a time-to-time basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work setting is usually quiet (normal city traffic noises are common), a blend of artificial and natural light, temperate and generally supports a collaborative work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Cleantech Industry
Resources, we embrace diversity and uphold a strong dedication to establishing an all-encompassing atmosphere for both our staff and associates.
📌 Strategic Account Manager (Remote) (India)
🏢 Cleantech Industry Resources (CIR)
📍 India