Role & responsibilities The Store Manager will oversee the store's day-to-day operations sales, staff management, inventory control, customer service, and financial performance. The goal is to maximize sales and profitability while maintaining a high standard of customer satisfaction and store presentation.
Preferred candidate profile
Develop and implement sales strategies to meet targets; analyze sales data and take corrective action on shortfalls.
- Recruit, train, and supervise store staff; manage shift scheduling and attendance; conduct performance evaluations.
- Maintain a high standard of customer service and resolve complaints promptly.
- Oversee inventory levels, conduct stock audits, and manage ordering and merchandising.
- Keep the store clean, organized, and visually appealing; ensure accurate cash handling and policy compliance.
- Prepare the store budget, monitor expenses, and present financial reports to upper management.
- Manage both offline (in-store) and online operations,
since ApnaMart runs on both channels; build a proper roster and manage the team so the store functions smoothly across its 16-hour operating day.
- Plan in-store promotions and marketing campaigns and track their effectiveness.
Candidate
Requirements • Education: Bachelor's degree (Business Administration, Retail Management, or related field preferred).
- Experience: Proven experience as a Store Manager or in a similar retail role.
- Strong leadership, team management, and communication skills.
- Solid understanding of sales principles, customer service, and inventory management.
- Working knowledge of POS and retail software.
- Available for flexible schedule (weekends/evenings/holidays); able to stand for extended periods and handle physical tasks.