About the Role Ishmat Lifestyle Pvt. Ltd. is looking for an experienced and customer-focused Store Manager to manage the day-to-day operations of our apparel/fashion retail store.

The Store

Manager will be responsible for sales performance, customer experience, team management, inventory control, visual merchandising, store presentation, and overall operational efficiency. The ideal candidate should have hands-on experience in fashion, apparel, lifestyle, or premium retail brands and a strong understanding of store sales and operations.

Key Responsibilities 1.

Store

Operations • Manage the complete day-to-day operations of the retail store.

• Ensure the store is clean, organized, well-presented, and customer-ready at all times.

• Ensure compliance with company policies, SOPs, and operational standards.

• Manage store opening and closing procedures.

• Coordinate with head office regarding operational requirements.

2. Sales &

• Business Performance • Drive daily, monthly, and annual sales targets.

• Monitor sales performance and identify opportunities to improve revenue.

• Track key retail metrics such as sales, average bill value, conversion, and customer footfall.

• Develop and implement strategies to improve store performance.

• Ensure effective product presentation to maximize sales opportunities.

3. Team Management • Lead, train, motivate, and manage the store sales team.

• Allocate daily responsibilities and sales targets to team members.

• Monitor individual and team performance.

• Conduct regular team briefings and provide feedback.

• Ensure staff maintain professional grooming, behaviour, and customer service standards.

• Support recruitment and onboarding of store staff when required. 4.

Customer

Experience • Ensure a premium and consistent customer experience.

• Handle customer queries, feedback, complaints, exchanges, and escalations professionally.

• Build strong customer relationships and encourage repeat purchases.





• Ensure staff follow proper customer engagement and selling practices.

5. Inventory &

• Stock Management • Monitor daily stock movement, inward and outward transactions.

• Ensure accurate stock receiving, tagging, storage, transfers, and sales records.

• Conduct regular stock checks and physical inventory audits.

• Investigate and resolve stock discrepancies, damages, shortages, or losses.

• Maintain proper stock levels and coordinate replenishment with the warehouse/head office.

• Ensure proper organization of the stockroom. 6.

Visual

Merchandising • Maintain store displays according to the brand's visual guidelines.

• Ensure proper product placement, size-wise arrangement, colour coordination, and display standards.

• Coordinate seasonal launches, promotions, new collections, and promotional displays.

• Ensure mannequins, fixtures, signage, and displays are maintained properly.

7. Cash &

• Billing Operations • Supervise billing and POS operations.

• Ensure accurate cash handling and daily cash reconciliation.

• Monitor card, UPI, and other payment transactions.

• Ensure proper documentation of refunds, exchanges, discounts, and credit notes.

• Coordinate with the accounts team regarding daily sales and cash reports.

8. Reporting &

• Coordination • Prepare and share daily/weekly/monthly store reports.

• Monitor sales, stock, customer feedback, and team performance.

• Coordinate with merchandising, warehouse, accounts, HR, and management teams.

• Provide regular updates regarding store performance and operational issues.





Requirements • 3–6 years of experience in Store Management, Retail Operations, or Fashion Retail.

• Experience with apparel, fashion, lifestyle, or premium retail brands preferred.

• Strong understanding of retail sales and store operations.

• Proven ability to manage and motivate a retail team.

• Valuable knowledge of inventory and stock management.

• Experience with POS/billing systems and retail reporting.

• Strong customer service and communication skills.

• Good understanding of visual merchandising.

• Strong numerical and analytical skills.

• Ability to achieve sales targets and manage multiple responsibilities.

• Presentable, professional, energetic, and customer-oriented personality.

Preferred Experience Candidates with experience in:

• Fashion &

• Apparel Brands • Premium / Luxury Retail • Lifestyle Retail • D2C / Fashion Retail Stores • Multi-brand Retail • Store Sales &

• Operations • Inventory &

• Stock Management • Visual Merchandising • Team &

• Customer Management will be preferred.

Key Performance

Indicators (KPIs) • Achievement of monthly and annual sales targets • Sales growth and store performance • Customer satisfaction and repeat business • Inventory accuracy and stock control • Reduction in stock loss/shrinkage • Team productivity and performance • Store presentation and visual merchandising standards • Operational compliance • Cash and billing accuracy What We Are Looking For We are looking for a hands-on Store Manager who can take complete ownership of the store—from sales and team management to customer experience, inventory, visual merchandising, and daily operations. The ideal candidate should be sales-driven, well-organized, customer-focused, and capable of leading a retail team while maintaining the brand's premium image and standards.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Store Manager (Vesu)
🏢 Ishmat Lifestyle
📍 Vesu