We are looking for a dynamic and driven Associate Consultant to join our Marketing Services team. This role offers the chance to work in a fast-paced environment supporting global clients. The individual will be responsible for end-to-end project management, client interaction, team oversight, and execution of marketing automation initiatives using Salesforce Marketing Cloud (SFMC).
Key Responsibilities:
Manage day-to-day project deliverables, timelines, and quality control
Lead a team of Associates, providing guidance, reviewing work, and ensuring quality output
Drive campaign execution and reporting using SFMC across Email Studio, Automation Studio, Journey Builder, and related modules
Perform hands-on execution and troubleshooting in SFMC including campaign setup, QA, deployment, and tracking
Generate performance reports and insights to guide decision-making and strategic improvements
Interact regularly with stakeholders to gather requirements, provide updates, and present deliverables
Prepare and deliver client-ready presentations with strategic recommendations and insights
Candidate Requirements:
3 to 4 years of total work experience with hands-on SFMC experience
Bachelor's degree in Engineering or an MBA
Proficiency in writing complex SQL queries for segmentation, data manipulation, and audience targeting
Experience in AMPscript and SSJS (Server-Side JavaScript) for personalized email content and automation logic
Experience with Cloud Pages for landing page creation and web form handling
Familiarity with REST/SOAP APIs for data integrations is a plus
Solid communication and presentation skills and ability to engage with global stakeholders
Experience in managing teams or mentoring junior resources
Demonstrated ability to manage multiple workstreams and meet deadlines in a high-pressure workplace
Experience in reporting, campaign performance analysis, and data interpretation
SFMC certifications (Email Specialist, Marketing Cloud Consultant) are a robust plus
Prior consulting or pharma experience is highly preferred