Roles & Responsibilities Guest Relations Executive
Welcome and assist guests/clients in a skilled and friendly manner.
Handle client enquiries through calls, WhatsApp, and other communication channels.
Schedule and manage appointments and follow up with clients.
Explain services, treatments, packages, offers, and promotions to clients.
Maintain accurate records of client details, appointments, and feedback.
Coordinate with therapists, doctors, and other staff to ensure smooth client service.
Address client queries and concerns and ensure timely resolution.
Follow up with existing clients for appointments, packages, and services.
Support the team in achieving customer satisfaction and sales targets.
Maintain a qualified and welcoming workplace at the reception/front desk.
Ensure proper coordination and smooth day-to-day front-desk operations.
📌 Walk In Guest Relation Executive Mumbai
🏢 EPSOM CRYO SPA AND AESTHETICS
📍 Mumbai
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