Role & responsibilities
Post-Sales Management: Manage processes from booking forms, allotment letters, and sale agreements to final registration.
Payment Follow-ups: Track payment milestones, send demand letters, and coordinate with accounts for outstanding dues.
Query Handling: Answer client questions, resolve complaints, and handle escalation issues professionally.
Inter-Department Coordination: Work closely with sales, accounts, legal, and project execution teams to transparent client files.
Database & Data Entry: Maintain accurate, up-to-date client records and reports using real estate software. Maintain accurate MIS and availability reports.
Possession & Handover: Manage final checks, clearance of dues, and property handover procedures.

Preferred candidate profile
Bachelor's degree.
Experience working as a CRM Executive.
Excellent written and verbal communication skills.
Positive understanding of real estate documentation and legal compliance basics.
Proficiency in MS Office.
Robust problem-solving and customer service attitude.

📌 Crm Executive Real Estate Pune (India)
🏢 K D AHER BUILDING SYSTEMS
📍 India