26 Sep
|
Devoir Software Solutions Private
|
Chennai
26 Sep
Devoir Software Solutions Private
Chennai
Ensures the technical issues are handled as per the severity and defined standards
Closely work with customers to foresee the problems are resolved in timely manner with satisfaction.
Responsible to deliver solution as per the defined timeline.
Work closely with customer service team on regular basis to take all required measures to satisfy the customer’s needs.
Will be responsible for the weekly meetings with customers as required.
Solid Knowledge on SAP B1 & Crystal Report.
Would be responsible for the enhancement of team’s knowledge and assist in building knowledgebase for the customers.
Need to ensure case life cycle is maintained and followed.
Need to ensure CRM is being updated with required details by support team.
📌 Batchmaster Consultant Chennai
🏢 Devoir Software Solutions Private
📍 Chennai