Job Title: Sr Manager – Cargo and Transport Operations Location: Mumbai;

Experience : 10-12 Years;

Salary (CTC): ₹10-12 Lakhs Per Annum Role Objective To maintain operational excellence across 40+ branch locations. You will be responsible for the "on-time, every-time" movement of cargo, managing the delicate balance between high service levels and low operational costs. This role requires a leader who is as comfortable analysing a KPI dashboard as they are understanding daily operational challenges and solving them on a real time basis.

Key Responsibilities 1. Network & Branch Coordination Manage operations across multiple branches to ensure seamless cargo handovers. Conduct regular branch visits (approx. 40-50% travel) to audit physical processes and mentor branch staff. Act as the bridge between the MD’s office and branch-level execution.

Network

Expansion and growth in line with the growth plans of the company 2. Delivery & Route Optimization and SOP Implementation Ensure 100% adherence to route schedules and delivery timelines (TAT - Turnaround Time). Identify bottlenecks in current routes and propose cost-effective alternatives. Manage end-to-end "First Mile to Last Mile" flow to minimize idle time.



Ensure SOP implementation across branches 3.

Performance

Management (KRA/KPI) Own and report on branch-level metrics: Vehicle Utilization, Loading Efficiency, On-Time Delivery (OTD), and Damage/Shortage ratios. Implement corrective actions when a branch falls below the established performance baseline.

- Financial & Vendor Discipline Manage operational budgets and outstanding; identify and eliminate "leakage" (fuel theft, unnecessary detention charges, etc.).

Vendor Development: Identify, vet, and onboard new fleet and delivery partners to ensure capacity during peak seasons. Negotiate rates with vendors to maintain healthy margins Desired Skills &

Competencies Operational Grit: Ability to handle high-pressure situations, such as vehicle breakdowns or labor issues, without losing focus on the daily targets.

Vendor Negotiation: Robust commercial acumen to handle transporters and local delivery partners.

Team Leadership: Proven track record of managing field staff across geographically dispersed locations.

Analytical Mindset: Basic proficiency in Excel/ERP reporting to understand cost-per-kg and route profitability.

📌 Sr Manager – Cargo And Transport Operations (Mumbai)
🏢 KALAYATAN CARGO PRIVATE
📍 Mumbai