Responsibilities
A PACS Administrator typically owns or provides higher-level support for the PACS/RIS imaging setting. Common responsibilities include:
Administering and supporting PACS, RIS, image viewers, and related imaging applications.
Managing users, access, permissions, worklists, and system configurations.
Troubleshooting image-routing, image-availability, study-matching, and workflow issues.
Investigating DICOM connectivity and image-transfer problems.
Supporting interfaces between PACS/RIS and other systems, including HL7 workflows.
Troubleshooting modality connectivity involving CT, MRI, X-ray, ultrasound, mammography, etc.
Resolving escalated Tier 2/Tier 3 tickets from radiologists, technologists, schedulers, and other users.
Working with vendors and internal IT teams when issues require deeper technical investigation.
Monitoring queues, system performance, failed transmissions, interfaces, and application availability.
Performing or coordinating upgrades, testing, configuration changes, and implementation activities.
Documenting incidents, root causes,



resolutions, and recurring system issues.
Potentially supporting after-hours/on-call escalation for critical imaging-system outages.
Typical profile: Someone with prior PACS/RIS administration or healthcare IT experience and working knowledge of DICOM, HL7, imaging workflows, ticketing systems, and radiology operations.
Intelerad experience is a requirement and Candelis and Laurel Bridge preferred but not required

Required Skills
Associate or bachelor’s degree in relevant field or equivalent
Experience 3+ years supporting PACS, imaging informatics, healthcare IT, or radiology
Systems Experience with major PACS vendors Experience supporting DICOM, HL7, and
healthcare integrations Knowledge of PACS, RIS, VNA, DICOM, HL7, and imaging workflows
Knowledge of healthcare IT infrastructure and cybersecurity Excellent troubleshooting and
Communication skills Knowledge of HIPAA requirements.

📌 Specialist Karnataka
🏢 Infinx
📍 Karnataka