Vibecrafts is looking for a customer-focused Customer Support Executive to handle customer queries and provide timely support across calls, WhatsApp, email, and other communication channels.
Key Responsibilities:
- Handle customer queries regarding orders, products, delivery, returns, and complaints.
- Track orders and coordinate with dispatch/logistics teams.
- Maintain accurate customer and order information.
- Follow up with internal teams to resolve customer issues.
- Ensure a positive customer experience and timely resolution.
Requirements:
- Basic English communication skills and good Hindi communication skills.
- Freshers can apply; customer service experience is an advantage.
- Basic computer knowledge and ability to use email/WhatsApp.
- Valuable communication, patience, and problem-solving skills.
- Candidates who can join immediately are preferred.
Job Location: Sector 8, Noida Salary: Up to ₹30,000 in-hand/month, depending on experience and skills.
Pay: Up to ₹30,000.00 per month
Benefits
- Cell phone reimbursement
- Paid time off
- Provident Fund
Application Question(s):
- HOW MUCH EXPERIENCE DO YOU HAVE IN SENIOR CUSTOMER SUPPORT?
- ARE U OKAY WITH SALARY UPTO 30K INHAND ?
- WHATS YOUR LAST INHAND ?
- ARE U OKAY WITH NOIDA SECTOR 8?,6 DAYS WORKING,DAY SHIFT?
- ARE YOU MARRIED WITH CHILDREN? AND WHATS YOUR AGE?
Work Location: In person
📌 Sr. Customer Support Executive (Noida)
🏢 Vibecrafts
📍 Noida
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