- Manage and maintain the ServiceNow platform, including configuration, customization, and data management.
- Provide technical support and troubleshooting for ServiceNow applications and modules.
- Develop and implement best practices for ServiceNow administration, including workflows, business rules, and reporting.
- Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other systems and tools.
- Conduct regular audits and reviews of ServiceNow configurations to identify areas for improvement.
- Develop and deliver training programs to end-users on ServiceNow applications and features.
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