We are looking for a highly skilled and experienced Collection Agent to join our team at Equinox Labs Private Limited. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced workplace.

Roles and Responsibility

- Manage and resolve customer complaints professionally.

- Develop and implement effective collection strategies to meet business objectives.

- Build strong relationships with customers to ensure timely payments.

- Conduct field visits to collect payments and resolve issues.

- Collaborate with internal teams to resolve complex customer issues.

- Analyze customer data to identify trends and areas for improvement.

Job Requirements

- Any graduate degree from a recognized institution.

- Proven experience in collections or a related field.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Strong problem-solving and analytical skills.

- Familiarity with industry-standard software and tools.

📌 Sr Accountant (Mumbai)
🏢 Equinox Labs
📍 Mumbai