Title: ServiceNow Technical Consultant Location: Pan India (Hybrid) Employment Type: Contract Notice Period: Immediate to 15 days Experience Level: 5+ years

Job Summary: We are looking for an experienced

ServiceNow Technical Consultant with solid hands-on experience across

ITOM, ITAM, and ITSM modules. The consultant will be responsible for ServiceNow configuration, development, customization, integrations, troubleshooting, and implementation activities.

Key Responsibilities: Design, configure, develop, and maintain ServiceNow applications and modules. Work extensively on

ITSM, ITOM, and ITAM implementations and enhancements. Configure and customize ServiceNow workflows, forms, business rules, client scripts, UI policies, and ACLs. Develop and maintain

Flow Designer workflows and ServiceNow automation. Develop and support integrations using

REST/SOAP APIs and IntegrationHub. Work with

CMDB, Discovery, Service Mapping, and CSDM concepts as required. Support IT Asset Management processes including hardware/software asset management.



Troubleshoot technical issues, identify root causes, and implement solutions. Perform unit testing, system testing, defect resolution, and deployment activities. Collaborate with functional teams, business stakeholders, and other technical teams. Follow ServiceNow development best practices and maintain proper technical documentation.

Required Skills: 5–8 years of overall ServiceNow experience. Strong hands-on experience in

ITSM, ITOM, and ITAM . Strong knowledge of

ServiceNow configuration and development . Experience with: Business Rules Client Scripts UI Policies / UI Actions Script Includes ACLs Workflows / Flow Designer Notifications Catalog Items Experience with

REST/SOAP integrations and APIs . Good understanding of

JavaScript . Knowledge of

CMDB/CSDM, Discovery, and Service Mapping . Strong troubleshooting and problem-solving skills. ServiceNow CSA certification is mandatory.

📌 ServiceNow Technical Consultant with ITOM, ITAM, ITSM | Contract Role | Immediate joiners (Bengaluru)
🏢 Cygnus Staffing Solutions
📍 Bengaluru