Role: ServiceNow Developer / ServiceNow Architect

Experience : 8+ years

Location: PAN India

Must-Have Skills

ServiceNow Development in GRC modules, JavaScripting, Guide API, API using REST/SOAP, JSON, XML, Python scripting

Good-to-Have

- ServiceNow Development in ITSM, SECOPS
- Dev in Agile methodology

Roles and Responsibilities: The role of a ServiceNow GRC Developer / Architect includes collaborating with other members of the client team to coordinate, plan and deliver ServiceNow GRC projects.

Technical Skills:

- Proficient in Development in ServiceNow modules i.e., GRC (mandatory), ITSM, SECOPS and Custom application development
- Strong Knowledge of ServiceNow Scripting (JavaScript, GlideAPI)
- Expertise in building and consuming APIs using REST/SOAP, with knowledge of JSON and XML
- Write Python scripts for automation, data transformation, and integration tasks
- Utilize Python for Advanced data processing and creating utilities that complement ServiceNow functionalities.

Roles:

- Implementing and delivering GRC technology enablement services using ServiceNow GRC/IRM platform - User Management
- Entity Scoping leveraging CMDB




- Policy and Compliance Management
- Risk Management (Classic), Migrate existing risks to risk management module
- Audit Management
- Customization and Development of GRC/ IRM solutions in ServiceNow

Good to have

- Ability to Design and architect solutions to automated client processes into GRC solutions to meet their unique requirements
- Consistently deliver quality client services and manage expectations of client service delivery.
- Drive high-quality work products within expected timeframes and on budget.
- Provide training to client team on user and admin level. Support handover process
- Negotiating, client facing, communication, assertive, team leading/team member skills, supportive
- Robust decision-making capabilities
- Demonstrable problem-solving skills & good judgement for escalation and delegation and the ability to approach challenges with pragmatism
- Tenacity to drive and take ownership of delivery
- Skilled in application and software development security
- Analytical skills

📌 Servicenow (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru