Role : ServiceNow HRSD Architect / Lead

Company Name : WillWare Technologies

Work Model : Onsite / Fulltime

Work Location : Bangalore, Hyderabad ,Pune ,Noida , Chennai , Gurgaon , Mumbai ( PAN India)

Exp:8 + Years

We are seeking an experienced ServiceNow Architect / Lead with strong expertise in HR Service Delivery (HRSD) to drive enterprise ServiceNow implementations, solution architecture, platform governance, and team leadership. The ideal candidate should have deep hands-on experience in ServiceNow HR modules, integrations, custom development, and stakeholder management.

Key Responsibilities: Solution Architecture & Leadership:

- Lead architecture, design, and implementation of ServiceNow HRSD solutions.
- Define scalable, secure, and future-ready ServiceNow platform architecture.
- Drive technical governance, code quality, platform standards, and best practices.
- Provide effort estimation, technical planning, and solution roadmaps.
- Lead onsite/offshore development teams and mentor junior developers.
- Participate in Agile ceremonies, sprint planning, retrospectives, and stakeholder reviews.

HRSD Functional & Technical Expertise:



Hands-on expertise in implementing and customizing:
- HR Case Management
- HR Knowledge Management
- Employee Service Center / Employee Center Portal
- Enterprise Onboarding & Lifecycle Events
- Employee Document Management
- Performance Analytics for HR
- Employee Journey Workflows

Required Skills: Must Have:

- 10+ years of IT experience with 6+ years in ServiceNow.
- Strong experience in ServiceNow HRSD implementations.
- Hands-on development and customization expertise.
- Experience in enterprise integrations.
- Robust stakeholder management and communication skills.
- Team leadership / technical lead experience.
- Knowledge of ITIL and HR processes.

Certifications (Mandatory):

- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist - HRSD

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 ServiceNow HRSD Lead (Chennai)
🏢 Willware Technologies
📍 Chennai