: Senior Telecaller 1.

Position Overview Job Title: Senior Telecaller / Team Lead - Voice/Sales Location: [In-Office / Hybrid / Remote - e.g., Noida / Delhi NCR] Experience: 2–4 years (proven track record in telesales, lead generation, or BPO voice processes) Employment Type: Full time Working Hours: [e.g., Day shift 9:30 AM – 6:30 PM / US-UK Rotational Night Shift] Salary Range: ₹2.5 LPA – ₹4.5 LPA Performance Incentives [1] 2.

Role Summary We are looking for a results-driven Senior Telecaller to lead high-value outbound calling campaigns, mentor junior telecallers, drive high conversion rates, and manage pipeline accuracy in our CRM. [1] 3.

Key Responsibilities Lead Generation & Conversion: Execute high-volume and targeted outbound calls to warm/cold database leads to pitch products/services. [1, 2] Objection Handling: Handle complex escalations, difficult prospects, and aggressive rejections with high emotional intelligence and persuasion. [1] Target Achievement: Own and exceed individual daily/monthly targets for qualified leads, sales closures, or scheduled site/client visits. [1, 2] CRM Hygiene: Maintain accurate, real-time logs of customer interactions, follow-up callbacks, and status tags in tools like Salesforce/Zoho . [1,



2] Quality & Mentorship: Assist team leads/managers by listening to junior call recordings, giving quick feedback, and sharing best-practice opening/closing scripts.

Compliance: Adhere strictly to DNC (Do Not Call) guidelines, company privacy policies, and QA scorecards. [1] 4.

Required Qualifications &

Skills Education: Higher Secondary (12th Pass) mandatory; Bachelor’s degree preferred.

Experience: Minimum 2 years working as a telecaller, telesales executive, or inside sales rep.

Communication: Fluency in English and Hindi (or regional language specific to campaign); neutral accent.

Technical Literacy: Comfortable using CRM software, Google Workspace/MS Excel, and fast web/dialer navigation.

Core Competencies: Resilience under pressure, high persuasive stamina, active listening, and time-management discipline. [1, 2, 3, 4, 5] 5. Perks &

Benefits Performance-based monthly/quarterly commission/incentives Fixed day/night shift allowances (if applicable) Structured career path into Inside Sales Lead or Team Supervisor Health insurance / Provident Fund (as per company policy) [1]

📌 Senior Tele Caller (Noida)
🏢 Lonar Buildcon Private
📍 Noida