- Serve as the primary point of contact for the Sales Support team, local teams, sellers, and partners for quotes creation, modification, and opportunity management.
- Mentor, lead, and develop a team of quotation specialists, managing and assigning daily tasks.
- Coach team members on submitting accurate quotes and collaborate with sellers to gather required inputs.
- Support Sales & Account Managers with pricing requests, deal structuring, and opportunity queries.
- Optimize and standardize the end-to-end quoting process while ensuring compliance with company policies.
- Monitor and handle quote/chance escalations, consultations, and disputes.
- Oversee the quote approval process, tracking revisions, splits, and cancellations.
- Summarize quoting data and monitor volume trends across the APJ region.
Preferred candidate profile
- Education: Graduation in Business Administration (BBA/BBM) or a related field.
- Experience: 5 to 6 years of relevant experience in Sales Support / Quotation Operations.
- Tools: Hands-on knowledge of CRM/ERP tools like SFDC, SAP, Oracle CPQ, NGQ, or ASQ is highly preferred.
- Shift/Work Mode: 100% Work from Office (Mahadevpura, Bangalore).
- Notice Period: Maximum 15 days (Immediate joiners preferred).
- Skills: Strong attention to detail, documentation, and excellent verbal/written communication skills.