Network Engineer

Experience : 10+ Years

WorkMode : Remote

Notice Period : Immediate

JD:

- Minimum 5+ years in a third-line (L3) or senior helpdesk/service desk/cloud operations role within an MSP or MSSP setting
- At least 2 years in a technical leadership, senior escalation, or mentorship capacity
- Extensive experience supporting enterprise Windows environments, Microsoft Azure, Office 365, and hybrid infrastructure
- Proven track record leading major incident resolution and driving RCA in client-facing environments with stringent SLAs
- Hands-on experience with Jira Service Management for project and change management
- Technical Skills
- Subject matter expert in Microsoft Azure (Azure AD, AVD, Networking, Automation, Conditional Access, ExpressRoute) and Office 365 administration
- Advanced Windows Server administration (2016/2019/2022): AD architecture, GPO design, DNS/DHCP, DFS, Certificate Services, PowerShell automation
- Expert-level Windows desktop troubleshooting and endpoint management (Intune, Autopilot, SCCM/MECM)
- Advanced networking: TCP/IP, VLANs, routing (OSPF, BGP basics), subnetting, wireless enterprise design, WAN optimization
- Strong Fortinet FortiGate experience: advanced firewall policies, SD-WAN, VPN (SSL and IPsec), IPS/IDS, HA configurations
- Advanced Cisco Meraki management and intermediate Cisco IOS networking (switching, routing, ACLs)
- VMware ESXi and virtualization: capacity planning, performance tuning, migration, host management




- Advanced PowerShell scripting and automation experience with proven results in reducing manual overhead
- Experience with monitoring/alerting platforms (e.g., PRTG, Datadog, Azure Monitor, LogicMonitor)
- Leadership and Soft Skills
- Demonstrated technical leadership ability with experience guiding, coaching, and developing junior and mid-level engineers
- Exceptional client communication skills with the ability to manage expectations and deliver difficult messages professionally
- Strong organizational skills with the ability to manage competing priorities across multiple clients and team responsibilities
- Strategic thinker with a proactive approach to identifying and resolving operational challenges before they impact service delivery
- ITIL Foundation certification or demonstrated working knowledge of ITIL service management frameworks
- Nice to Have
- Microsoft certifications: AZ-104, AZ-305, AZ-500, MS-102, or similar
- Fortinet NSE 4+ certifications
- Cisco CCNP, CCNA, or Meraki certifications
- ITIL Intermediate or higher certifications
- Experience with SIEM platforms, EDR solutions, and security incident response
- DevOps exposure: CI/CD pipelines, Infrastructure as Code (Terraform, ARM/Bicep templates)
- SQL proficiency for operational reporting and data analysis
- Prior experience in financial services, hedge fund, or trading technology environments
- A degree in Computer Science, Information Technology, or related field"

📌 Senior Network Engineer (India)
🏢 Adroit India
📍 India