Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work.

We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are looking for a seasoned Employee Relations Manager to lead a newly formed Employee Relations Center of Excellence based in India. In this critical leadership role, you will define and execute the regional Employee Relations strategy, lead a team of Employee Relations Partners, manage high-risk/high-profile investigations and partner with Senior Business Leaders, Legal and HR executives to foster a positive, compliant and thriving workplace culture. This role will report to the Vice President, Employee Relations.

How you'll make an impact

Responsibilities:

- Strategic Leadership & COE Execution: Define and execute the regional ER strategy across India; assist in building robust processes, performance improvement processes, investigation frameworks, tools, and technology enablement for the COE.
- Team Mentorship & Growth: Lead, coach, and develop a high-performing group of Employee Relations Partners, guiding them on effective investigation methods, witness credibility, and outcome recommendations.
- Complex Investigations: Direct and manage high-risk, sensitive, and escalated investigations (e.g.,



Code of
- Conduct, POSH, Fraud/Theft, Discrimination, Retaliation, and Hostile Work Setting).
- Cross-Functional Collaboration: Partner closely with Legal, Risk, Global Security Organization (GSO), and Ethics to ensure fair, consistent policy application.
- Proactive ER & Data Insights: Analyze case data and ER trends to identify systemic risks and design proactive strategies that promote a positive workplace climate aligned with core company values.
- Compliance & Policy: Protect the balance of interests for both associates and the organization in alignment with local labor laws, regulatory requirements, and internal policies.

About you

Qualifications:

- University Degree
- Labor Law Expertise: Degree in Law is preferred

Experience:

- 10+ years of dedicated HR/ER experience within complex, multinational, or matrixed organizations. Prior managerial experience

Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

📌 Senior Manager Employee Relations (Pune)
🏢 Gallagher
📍 Pune