About ISS

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS Facility Services India Private Limited, headquartered in Mumbai, a subsidiary of the Denmark-based global facility management services and workplace experiences leader ISS A/S (ISS Group) is present in more than 30 countries.

ISS started its operations in India in 2005 and has grown to more than 43,000 employees. We leverage our unique self-delivery model of Integrated Facility Management (IFM), high standards of compliance, health and safety, and ability to enhance brand reputation to create a huge difference in the market. We use a combination of data, insights, technology and service excellence to deliver experiences at offices, factories, airports, hospitals, etc. across the country.

Our customers choose us because we create, manage and maintain environments that make life easier, more productive and enjoyable.

Purpose:

Managing bid resources, communication, implementation of all necessary bid procedures, governance, and processes for planning, producing, and delivering compliant & winning proposals within a complex business environment.

Key Responsibilities:

- Responsible for complete end-to-end Presales & Bid Management.
- Working in close collaboration with the Commercial Sales team, Operations, internal SMEs, and other support teams to prepare effective and custom-made quality proposals, executive summaries, bid solutions,



and presentations. Ensuring completion within the stipulated timeline.
- Managing and updating centralized repositories for all bids / proposals / capability presentations and references.
- Bid production, publishing, and communication of process documentation, sales documents, RFXs, and distribution of project plans for bid
- Bid production, publishing, and communication of process documentation, sales documents, RFIs/RFPs, as well as the distribution of bid plans.
- Understanding customer requirements (needs and wants, meaning behind words), devise a successful strategy for winning the bid, and pinpointing the unique selling points (key differentiators).
- Creating storylines and themes for various bids, along with segment-wise value propositions for winning the bids. Co-creating proposal content and delivering client presentations to help close deals.
- Producing RFP responses as required by customer process. Providing ‘Final Finishing’ of sales presentations and proposals with respect to editing, image and branding, spelling, and overall presentation, ensuring compliance with ISS and Customer processes.
- Support analysis client requirements and drivers,



competitor strengths and weakness.
- Collaborate and request for necessary client information through internal Global Bid platform.

Qualifications, Experience & Skills:

- Graduate/ Post-graduate with 12+ years relevant work experience in a similar role/industry
- Excellent verbal and written communication skills in English
- Experience with writing technical solutions, pitches, proposals for global customers
- High attention to detail with excellent editing and proofing ability and persistent way of working
- Have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.
- Possess strong problem-solving and prioritization skills
- A team player with ability to multitask in demanding work workplace.
- Willingness to learn and working under tight timelines

Organizational Placement:

This is an individual contributor role, part of India Commercial Team and reports to the Head of Solutions & Bid Management, India.

Why Join ISS?

At ISS, we offer you a challenging and exciting career in an ambitious working environment characterized by high pace and drive. We have an open culture founded on professionalism at all levels. Career options are endless. We are a global company with opportunities across borders and areas of expertise. Whatever role you hope to play, your next home may be here! Come align with your passions and do the best work of your career, at ISS.

ISS is an Affirmative Action and Equal Opportunity Employer that promotes a diverse workplace.

📌 Senior Bid Manager (India)
🏢 ISS Facility Services India Private
📍 India