Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work.

We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Gallagher Center of Excellence is seeking to hire a Claims Analyst Senior for GGB UK – Specialty Claims vertical. As the GGB UK – Specialty Claims vertical, you will be responsible for handling claims. You will be managing end to end claims for UK. You will ensure the smooth and efficient transition & delivery of various shared services functions to internal stakeholders.

Your role will involve driving claims for UK location. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in India and UK Exposure to End to End Claims Handling is a definite plus.

How you'll make an impact

Responsibilities:

- 1. Gather and analyze relevant information, including policy details, claim forms, and supporting documentation. Ensure claims are processed accurately and in a timely manner.

2.

Review and process insurance claims in a timely and accurate manner. Investigate claims to determine the validity and extent of coverage.

3.

End to end claims handling of simple accounts

4.





Maintain accurate and detailed records of all claims and related documentation.

5.

Ensure compliance with company policies, legal regulations, and industry standards

6.

Adheres to claims compliance requirements

7.

Manage own queue and contribute to achieve the Service level agreements, Key Performance indicators and business objectives

8.

Ensuring productivity and quality targets are met during the training and BAU

9.

Communicate status of work, any issues with the team managers. Ensure knowledge is passed on team members.

10.

Support assist and provide guidence to less experience collegues as needed

11.

Maintain strong working relationship and participate in initiatives and/or contribute where require to deliver outcomes

12.

Engage actively in all training sessions, workshops, and meetings. Ask questions and seek clarification to fully understand the process of claims management

About you

Qualifications:

- Any Graduate

Experience:

- Minimum 3-4years of Claims handling
- Atleast 1year in End to End claims handling

Additional Information

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal prospect employer (Minorities/Females/Veterans/Disabled)

📌 Senior Analyst - Claims Specialist (Mumbai)
🏢 Gallagher
📍 Mumbai