27 Sep
|
George Telegraph Training Institute
|
Barasat
27 Sep
George Telegraph Training Institute
Barasat
Senior Academic Counsellor –
Position: Senior Academic Counsellor
Location: Barasat Campus
Department: Admissions / Student Counselling
Experience: 2–5 years in Academic Counselling, Admissions, Education Sales, or related fields
Employment Type: Full-time
Job Summary
We are looking for an experienced and result-oriented Senior Academic Counsellor to guide prospective students and parents regarding courses, career opportunities, admission procedures, and institute offerings. The candidate will also support the counselling team, monitor admission performance, and contribute to achieving campus admission targets.
Key Responsibilities
- Counsel students and parents regarding available courses, eligibility, career opportunities, fees, and admission procedures.
- Handle walk-in, telephone, WhatsApp, and online enquiries and convert enquiries into admissions.
- Understand students' career interests and recommend suitable courses.
- Follow up regularly with prospective students and maintain enquiry records.
- Achieve individual and team-wise admission and revenue targets.
- Conduct effective counselling sessions and admission presentations.
- Maintain accurate records in ERP/CRM and prepare daily and monthly reports.
- Coordinate with the Marketing, Telecalling, Academic, and Administration teams.
- Support promotional activities, seminars, career counselling sessions, school/college visits, and admission campaigns.
- Handle parent/student queries and resolve admission-related concerns professionally.
- Monitor the performance of junior counsellors and provide guidance wherever required.
- Share market feedback, student requirements, competitor activities, and admission trends with management.
- Assist the Centre Manager/Branch Manager in achieving overall business and admission objectives.
Required Skills
- Excellent communication and interpersonal skills.
- Strong counselling and convincing ability.
- Good knowledge of education courses and career opportunities.
- Strong follow-up and lead-conversion skills.
- Target-oriented and result-driven approach.
- Team management and mentoring skills.
- Valuable computer knowledge, including MS Office and CRM/ERP systems.
- Ability to handle students and parents professionally.
Qualification Graduate in any discipline from a recognized university. Candidates with relevant experience in the education/training industry will be preferred.
Preferred Experience
Experience in
- Academic Counselling
- Student Admissions
- Education Sales
- Career Counselling
- Lead Conversion
Key Performance Indicators (KPIs)
- Enquiry-to-walk-in conversion
- Walk-in-to-admission conversion
- Monthly admission achievement
- Revenue/collection achievement
- Follow-up effectiveness
- Student/parent satisfaction
- Team counselling performance
Salary: As per experience and industry standards. Pay: ₹12,392.84 - ₹20,531.53 per month
Benefits
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Senior Academic Counsellor (Barasat)
🏢 George Telegraph Training Institute
📍 Barasat