We are hiring an experienced SAP CRM Consultant with IS-U Knowledge (6 to 10 years) for PAN India.

Role Details

- Role: SAP CRM Consultant (IS-U Integration)
- Position Type: Contingent Worker
- Work Hours: 45 hours per week
- Experience: 6 to 10 Years
- Location: PAN India
- Notice Period: Immediate to 15 days max

What you will be working on:
- Designing, configuring, and supporting end-to-end customer service and utility business processes using SAP CRM integrated with SAP IS-U.
- Implementing and customizing CRM Interaction Center (IC WebClient), Customer Service, Contract Management, Quotation, and Service Orders.
- Configuring master data synchronization and replication (Business Partner, Contract Account, Connection Object, Premise, Point of Delivery) between SAP CRM and SAP IS-U.
- Managing utility front-office transactions including Move-In/Move-Out, Disconnection/Reconnection, and billing inquiries within the CRM IC Web environment.




- Handling CRM Middleware setup, BDoc monitoring, error debugging, and delta synchronization between CRM and IS-U systems.
- Creating functional specifications (FSDs), conducting SIT/UAT, and providing hypercare and production support.

What we are looking for

- 6 to 10 years of robust hands-on functional experience in SAP CRM.
- Solid working knowledge of SAP IS-U utility processes and integration architectures.
- In-depth expertise in CRM Interaction Center (IC WebClient) configuration and business role setup.
- Strong practical experience in CRM Middleware setup and BDoc troubleshooting.
- Proven ability to handle requirement gathering, testing, defect resolution, and business process optimization.
- Excellent analytical, documentation, and stakeholder communication skills.

📌 SAP CRM Consultant with IS-U Knowledge (6 to 10 years) (Kolkata Metropolitan Area)
🏢 Grue u0026 Bleen Technologies Private
📍 Kolkata Metropolitan Area