- Strong expertise in ServiceNow SAM Pro (Software Asset Management Professional) and ServiceNow APM.
Software Asset Lifecycle :
- Hands-on experience in software asset lifecycle (procurement to retirement).
- License management, compliance, and reconciliation.
Software and CMDB Knowledge :
- Strong understanding of software entitlement, normalization, and license metrics.
- Strong understanding of CMDB relationships and ITAM processes.
Data and Reporting :
- Experience in data imports, reconciliation, and asset normalization.
- Experience in SAM compliance reporting and dashboards.
Development Experience :
- Strong development experience in JavaScript and Glide API.
- Strong development experience in Business Rules, Client Scripts, Script Includes, and ACLs.
- Robust development experience in Flow Designer and Workflows.
ServiceNow Integrations :
- Experience in ServiceNow integrations including REST/SOAP APIs, IntegrationHub, and MID Server.
Implementation Experience :
- Hands-on experience in end-to-end ServiceNow SAM implementations and migrations.
📌 SAM Lead Developer - ServiceNow Platform (India)
🏢 Hawk Sense Business Solution
📍 India
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