Role: Salesforce Solution Architect - Marketing Cloud

Experience: 5+ Years

Location: REMOTE

JD

Core Responsibilities

- Implement and govern end-to-end solution architecture aligned to approved business outcomes, platform standards, and security/compliance requirements - Lead client-facing discovery, requirements workshops, and design sessions;

translate requirements into clear functional and technical designs - Own solution documentation including solution design documents, architecture diagrams, data flows, integration specs, and configuration/workflow decisions - Define and review Salesforce data models, security model (profiles/permission sets/sharing), automation strategy (Flows), and programmatic approach (Apex/LWC) - Architect Salesforce Marketing Cloud capabilities (journeys, automations, personalization, email/SMS/push, consent and preference management) and Data Cloud data model and activation strategy - Design data architecture spanning Salesforce, Data Cloud, and Snowflake, including data ingestion, harmonization, identity resolution, and activation for marketing and analytics use cases - Define integration architecture and patterns across Salesforce and external systems (REST/SOAP APIs, event-driven patterns such as Platform Events and Change Data Capture) - Partner with MuleSoft and integration teams to design API-led connectivity, error handling, retries, and monitoring;

provide architectural oversight even when not building MuleSoft flows directly - Support presales solutioning and scoping, including high-level estimates, delivery approach, assumptions, risks, and implementation roadmap - Provide technical leadership across onshore and offshore delivery teams through design reviews, build guidance,



and quality gates - Support regulated life sciences delivery needs (validation readiness, auditability, change control, and release governance), including compliant handling of HCP/patient/customer data for marketing and analytics - Drive environment strategy, CI/CD governance, and deployment readiness (Git, SFDX, Copado/Gearset/Azure DevOps/GitHub Actions or equivalent)

Required Qualifications

- 8+ years of Salesforce platform experience with 3+ years in a Solution Architect, Technical Lead, or Architecture role - Hands-on experience architecting and/or implementing Salesforce Marketing Cloud (Engagement and/or Account Engagement) solutions, including journey design, data extensions, and personalization - Hands-on experience with Salesforce Data Cloud, including data model design, identity resolution, segmentation, and activation - Hands-on experience working with Snowflake as part of a broader data and analytics architecture, including data sharing/integration with Salesforce - Strong experience designing integrations (APIs and event-driven patterns) and coordinating with middleware teams on MuleSoft or equivalent - Required industry experience: prior delivery experience within Pharma, Healthcare, or Life Sciences organizations, with an understanding of industry-specific architecture, data, compliance,



and marketing requirements - Strong hands-on knowledge of core Salesforce platform capabilities, including data modeling, security architecture, and automation (Flows) - Working knowledge of programmatic development on Salesforce (Apex and Lightning Web Components) sufficient to make design tradeoffs and guide developers - Experience producing and maintaining solution documentation used by technical and non technical stakeholders - Experience supporting Agile delivery teams and driving implementation through requirements, build, test, and release - Strong client-facing skills: facilitation, transparent written communication, executive-ready storytelling, and the ability to manage ambiguity without formal authority

Required Salesforce Certifications

- Salesforce Certified Marketing Cloud Consultant or Salesforce Certified Marketing Cloud Developer - Salesforce Certified Data Cloud Consultant - Salesforce Certified Platform Administrator (Administrator credential)

Nice to Have

- Life sciences or healthcare domain experience specific to commercial, medical affairs, or patient services marketing use cases - MuleSoft experience and/or certification: MuleSoft Certified Developer – Level 1 (Mule 4) - Experience with Veeva (Vault, CRM) and/or IQVIA OCE ecosystems - Exposure to GxP-regulated or validated environments (validation documentation, traceability, test evidence, audit readiness) - Experience with Salesforce Service Cloud, Health Cloud, or Revenue Cloud is a plus but not a primary requirement for this role - Additional Salesforce certifications (optional): Data Architecture and Management Designer;

Integration Architecture Designer;

Identity and Access Management Designer;

Salesforce Certified Technical Architect

📌 Salesforce Solution Architect – Marketing Cloud (Kakinada)
🏢 Talentgigs
📍 Kakinada