- Lead customer discovery and requirement workshops independently
- Understand the institution’s student, academic and operational processes and translate them into Salesforce capabilities
- Define the initial solution blueprint, architecture and roadmap for the program
- Recommend the appropriate Salesforce Education ecosystem, including Education Cloud, Experience Cloud, Data Cloud, integrations and automation, where relevant
- Define key processes around student lifecycle, admissions/enrollment, engagement, case management and portals
- Work closely with business stakeholders, Salesforce teams and implementation teams
- Produce high-level architecture,
solution design and workshop documentation to enable the subsequent implementation phase
Ideal Profile:
- 8+ years of Salesforce experience, with solid Solution/Enterprise Architecture exposure
- Hands-on experience with Salesforce Education Cloud / Higher Education implementations
- Strong customer-facing, discovery and workshop facilitation skills
- Ability to take ownership and operate with minimal supervision
- Experience designing large-scale Salesforce transformation programs is preferred
- Prior UAE/Middle East education sector experience would be an advantage
Looking for someone who can join quickly and take ownership of the architecture/discovery phase from Day 1.
📌 Salesforce Consultant (India)
🏢 Sourcebae
📍 India
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