Sales Trainer

- EPIK · Bangalore · Full-time, in person, field-based across EPIK hubs
- Reports to: Head of Learning & Development (solid line).
- Works closely with hub and zone managers;
- where L&D; and hub priorities conflict, the Head of L&D; decides.

The role You will spend as much time in living rooms watching real demos as in a training room. You find where demos are being lost, build the material that fixes it, teach it face to face, coach CDEs one to one on live visits, and prove the improvement in the numbers.

You are a trainer and a field coach. You are not here to run a slide deck; you are here to raise how many demos become sales.

What you will do Diagnose

- Ride along on live demos across Bangalore hubs: where the conversation opens, where the objection lands, where the close is missed.
- Run a skill-gap analysis across the CDE team and refresh it every quarter.
- Bring back evidence, not anecdote: what is going wrong, for how many CDEs, at which step.

Deliver

- Run in-person sessions across EPIK's hubs: heavy on role play and debrief, light on lecture.
- Own the selling-skills part of CDE Certification Week and get new joiners to their first confident demo faster.
- Run refreshers for experienced CDEs, aimed at a real gap, not a calendar slot.

Coach

- Ride along with individual CDEs and give feedback the same day, specific enough to use on the next visit.
- Run coaching plans for CDEs who need support, through to a measurable change.
- Teach hub managers to coach their own CDEs, so the improvement lasts after you leave the hub.

Measure

- Report new-CDE ramp time, certification pass rates and demo-to-sale conversion.
- Compare trained against comparable untrained groups, so a lift is yours and not just a good month.
- Bring the numbers to the Head of L&D; monthly,



including the ones that did not move.

What you bring

• 5 years' experience, of which at least 3 years personally selling in a field, in-home or retail setting. You have carried a target yourself.

- At least 2 years designing and delivering training to frontline salespeople
- A consultative selling method you can name, teach and defend: questioning, listening, positioning to a stated need, and a structured way to handle objections
- Strong in-person facilitation; comfortable running role play with experienced salespeople who will test you
- In the field several days a week, including evenings and weekends when demos happen
- Fluent English and Kannada; Hindi or Tamil a plus. You coach in the language the CDE sells in.
- Comfortable with numbers: you can read a conversion report and say what it means for what you teach next
- Graduate in any discipline

Positive to have

- Consumer durables, home appliances, or direct / in-home selling background
- ATD APTD or CPTD, or certification in Sandler, Miller Heiman (Korn Ferry), Richardson or RAIN consultative selling
- Built a certification programme, not just run workshops
- Trained a field team spread across several locations
- Used an LMS, or recorded field conversations for coaching

Where you will work

Bangalore-based and field-first: 3-4 days a week out of the office, in hubs and on live customer demos, rotating across all Bangalore hubs. Customers book demos to suit themselves, so some evenings and weekends are part of the role. Occasional travel as EPIK expands. Own two-wheeler or car with a valid licence preferred.

How we hire A conversation with the Head of L&D;, then a live round: you coach one of us through a demo that is losing the sale, and run a ten-minute objection-handling role play.

📌 Sales Trainer - L&D (Bengaluru)
🏢 Epik??
📍 Bengaluru