1.

Sales

Support & Coordination

- Assist the sales team with quotations, proposals, and order processing

- Coordinate with clients to understand their requirements

- Maintain accurate records of customer interactions and inquiries

- Follow up regularly on quotations and payments

2.

Technical

Assistance

- Provide technical product information to customers

- Coordinate with engineering and product teams to resolve queries

- Assist in product demonstrations and presentations

3. Order & Logistics Management

- Process sales orders and track delivery schedules

- Coordinate with logistics teams to ensure timely delivery

- Handle order modifications, returns, and after-sales support

4.

Customer Relationship

Management

- Build and maintain robust client relationships

- Respond to customer inquiries promptly and effectively

- Collect customer feedback and share it with internal teams

5. Documentation & Support

- Maintain technical documentation such as product manuals and specifications

- Support post-sales issue resolution to ensure customer satisfaction

📌 Sales Support Coordinator (Borivali)
🏢 Ami Polymer
📍 Borivali