Company Description 1Loyalty.AI is a comprehensive loyalty and CRM platform designed for businesses of all sizes, from small enterprises to large organizations. The platform helps companies retain existing customers, reduce churn, and attract new customers through referral-driven growth. 1Loyalty.AI enhances customer engagement with tools such as feedback modules, Smart QR codes, and targeted campaigns via SMS and WhatsApp.

By centralizing loyalty and CRM capabilities, the company enables businesses to build stronger relationships and increase customer lifetime value.

Role Description The Sales Specialist is a full-time, on-site role based in Ahmedabad, focused on driving adoption of 1Loyalty.AI’s platform among new and existing business clients. On a day-to-day basis, the Sales Specialist will identify and qualify prospects, conduct product demonstrations, and present tailored solutions that address client loyalty and CRM needs.

The role includes managing the full sales cycle from initial outreach to closing, maintaining accurate records in CRM tools, and providing ongoing support to ensure client satisfaction and retention.

The Sales

Specialist will collaborate closely with customer success and product teams,



deliver basic training to clients on platform features, and gather feedback to help refine offerings and sales approaches.

Qualifications

- Candidates should possess strong Communication skills, including clear presentation abilities and professional business writing.
- Candidates should possess Customer Service skills, with a focus on building long-term client relationships and resolving issues effectively.
- Candidates should possess Sales skills, including prospecting, negotiation, and closing in a B2B or SaaS environment.
- Candidates should possess Training skills to help onboard clients and explain platform features in a simple, structured way.
- Candidates should possess Sales Management-related skills, such as pipeline management, forecasting, and performance tracking.
- Additional beneficial qualifications include experience in CRM or loyalty solutions, familiarity with digital engagement tools (SMS, WhatsApp campaigns), and prior work in technology or SaaS sales.
- A bachelor’s degree in Business, Marketing, or a related field is preferred, along with the ability to work independently, meet targets, and collaborate in a fast-paced setting.

📌 Sales Specialist (Ahmedabad)
🏢 1 Loyalty
📍 Ahmedabad