- Drive customer satisfaction, loyalty, and customer-first culture across the retailer network.
- Monitor and improve retailer sales, customer service, and overall business performance.
- Coach and support retailer management teams to achieve business objectives.
- Evaluate sales processes, identify gaps, and implement performance improvement plans.
- Drive sales, margin, and profitability targets through effective performance management.
- Manage sales forecasting, vehicle supply, and inventory/stock levels based on market demand.
- Use KPIs, Balanced Scorecards, and data insights to track performance and drive continuous improvement.
Preferred candidate profile Looking for candidates with experience in the following:
- Overall experience: 10-12 years in Sales
- 4-5 years of experience in the automotive/luxury retail industry
- Robust background in retail business, franchise management, and commercial acumen