Wiontrip & Holidays LLP is looking for a confident, well-spoken, target-oriented and customer-focused Sales Executive to join our team.
The ideal candidate should have excellent communication and sales skills, along with practical knowledge of airline ticketing, airline portals, B2B travel portals, holiday packages and hotel bookings.
The candidate will be responsible for converting inquiries into confirmed bookings, developing customer relationships, generating business and achieving sales targets.
Key Responsibilities
Handle customer and travel-agent inquiries through calls, WhatsApp, email and other communication channels.
Communicate confidently with customers and understand their travel requirements.
Generate leads and convert inquiries into confirmed bookings.
Promote and sell domestic & international flight tickets, holiday packages, hotels, transfers and other travel services.
Prepare customized travel quotations and itineraries according to customer requirements and budget.
Search and compare airfares and provide competitive pricing.
Handle airline/B2B portals for fare search, booking and ticket issuance.
Handle ticket cancellation, refund, reissue, date change, rescheduling and other modifications.
Explain airline fare rules,
baggage allowance, cancellation charges and other booking conditions to customers.
Follow up regularly with leads and prospective customers.
Essential Skills & Requirements
Communication Skills
Excellent verbal and written communication skills are mandatory.
Confident in speaking with customers and travel agents.
Professional telephone and WhatsApp communication.
Good English and Hindi communication.
Ability to understand customer requirements and communicate solutions clearly.
Strong listening and interpersonal skills.
Sales Skills
Strong convincing and negotiation ability.
Lead generation and conversion skills.
Valuable follow-up discipline.
Ability to identify customer needs and recommend suitable products.