Roles and Responsibilities:

- Timely handling of customer inquiries, lead generation, follow-ups, and conversion support.

- Prepare and send accurate quotations, commercial offers, Proforma Invoice (PI), and other sales documents within timelines.

- Coordinate the complete order cycle from order confirmation to dispatch and final delivery.

- Maintain regular communication with customers regarding inquiries, quotations, orders, payments, deliveries, and service requirements.

- Coordinate with customers, manufacturers, suppliers, logistics partners, and internal teams for smooth import/export order execution.

- Support the sales team in developing current opportunities, following up on prospects, and maintaining existing customer relationships.

- Maintain accurate records of inquiries, quotations, orders, pending follow-ups, deliveries, and sales activities.

- Respond promptly to customer requirements and coordinate internally for quick resolution of issues.





Desired Candidate Profile

- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.

- Strong organizational, planning, coordination, and customer-service skills.

- Knowledge of Import & Export processes will be an advantage.

- Proficiency in relevant MS Office and business software applications.

- Ability to communicate complex information clearly to management, colleagues, and customers.

- Strong teamwork and stakeholder-management skills.

- Ability to manage multiple tasks and coordinate effectively across departments.

- Customer-focused approach with professional handling of sensitive or critical situations.

- Creative approach to sales and marketing initiatives.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Sales Coordinator (Mumbai)
🏢 excel electro industries leasing
📍 Mumbai