About the Role

We are looking for a highly organised, detail-oriented and commercially focused Sales Coordinator to join our Central Sales team in Delhi.

The successful candidate will provide administrative, analytical and operational support to the UK-based Sales team, helping Sales Managers focus on client relationships, business development and revenue generation across our 21-property UK hotel portfolio.

This is a hands-on role requiring strong attention to detail and the ability to work confidently with data, reports, systems and multiple stakeholders across different locations and time zones.

Key Responsibilities

Sales Administration & Coordination

- Provide day-to-day administrative and coordination support to Sales Managers.
- Manage diaries, meetings, appointments and follow-up actions.
- Prepare sales proposals, rate presentations, sales collateral and client-facing documents.
- Maintain accurate records of client accounts, contacts and sales opportunities.
- Provide administrative support for corporate and leisure groups across the hotel portfolio.
- Support rate loading and related sales administration activities.
- Assist with client account onboarding, contract documentation and follow-ups.

Sales Reporting & Data Management
- Maintain and regularly update sales tracking workbooks, including Business Won trackers.
- Prepare weekly and monthly sales activity reports and pipeline summaries.
- Support win/loss analysis and provide accurate data for commercial reviews.
- Assist in preparing the all-portfolio weekly sales review pack, consolidating information from hotels and Sales Managers.




- Ensure sales data is accurate, consistent and up to date across relevant systems and trackers.
- Maintain and update dashboards and sales performance reports as required.

Systems & CRM Support
- Act as the first point of contact for day-to-day sales-related queries regarding PMS and channel management systems, including Rezlynx/Guestline.
- Support sales bookings and rate loading activities.
- Maintain high standards of CRM and account data hygiene.
- Identify and flag data discrepancies or missing information.
- Support the implementation and adoption of new sales tools, processes and trackers.

Portfolio & Stakeholder Coordination
- Liaise with hotel-level General Managers, Central Operations Managers and other stakeholders to gather sales and activity updates.
- Coordinate information between the Delhi-based support function and UK-based Sales Managers.
- Manage communication effectively across different time zones.
- Follow up with relevant stakeholders to ensure actions are completed within agreed timelines.

Commercial & Ad-hoc Support
- Assist with sales campaigns and commercial initiatives.
- Conduct market research and competitor rate tracking.




- Support preparation of commercial presentations and reports.
- Assist with drafting client correspondence and follow-up communications when required.
- Provide support on ad-hoc sales and commercial projects as required.

Essential Skills & Experience
- Strong Excel skills, including formulas, pivot tables, data validation and dashboard maintenance.
- Excellent written and spoken English, with confidence communicating with UK-based stakeholders.
- Highly organised, deadline-driven and comfortable managing multiple trackers, tasks and inboxes simultaneously.
- Previous experience in an administrative, coordination or junior sales support role.
- Hospitality or B2B services experience is preferred.
- Strong attention to detail and a high level of accuracy.
- Excellent organisational and time-management skills.
- Ability to manage multiple priorities and work effectively to deadlines.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint.
- Proactive approach with solid follow-up and coordination skills.

Desirable Skills & Experience
- Familiarity with hotel PMS or channel manager systems, particularly Rezlynx/Guestline.
- Prior experience supporting a UK or international team remotely.
- Exposure to sales and CRM systems, reporting tools and commercial dashboards.
- Experience working with hotel sales, corporate accounts, group bookings or rate loading.
- Experience working across different time zones and with international stakeholders.

📌 Sales Coordinator (Gurugram)
🏢 AG HOTELS GROUP
📍 Gurugram