client-facing sales coordination + order execution role, a pure backend coordinator. The person needs to be able to handle pressure, think quickly, suggest products, coordinate vendors/printers, and make sure the order reaches the client on time.
Company: GiftSyz – Corporate Gifting Division of 4Syz Infotech
Location: Bengaluru
Experience: 1–3 Years
Job Type: Full-Time manage client enquiries from requirement to final delivery. The role involves understanding client requirements, suggesting suitable products within budget, coordinating with vendors and printers, processing orders, and ensuring timely dispatch and delivery.
### Key Responsibilities
- Handle client enquiries through email, phone and WhatsApp and understand requirements clearly.
- Quickly suggest suitable products/options from our catalogue based on client requirement and budget.
- Prepare quotations, product proposals and presentations using Excel, PowerPoint and Google Sheets.
- Process confirmed orders and coordinate with vendors,
printers and internal teams for procurement, customization and branding.
- Track orders closely and ensure timely execution and dispatch to clients.
- Handle last-minute enquiries and urgent/rush orders calmly and efficiently.
- Follow up with vendors and printers to ensure quality and committed timelines.
- Coordinate internally for order status, documentation, dispatch and delivery.
- Maintain enquiry, order and follow-up records.
- Identify opportunities for upselling and cross-selling relevant products.
- Proactively identify prospective corporate clients and generate new enquiries.
- Suggest creative product combinations, gifting ideas and customized solutions.
- Draft skilled client emails and communicate confidently in English.